Carolina Crescent Health Plan
Organizational Change

Effective June 1, 2010, Carolina Crescent Health Plan (Carolina Crescent) was purchased by Absolute Total Care, Inc. On June 1, 2010, all Carolina Crescent members in counties, where Absolute Total Care has approval for membership by the South Carolina Department of Health and Human Services (SCDHHS), were automatically enrolled with Absolute Total Care. Carolina Crescent members who live in counties that are not approved by SCDHHS for membership were transferred to another health plan participating in the member’s county. Please refer to the end of this page for a list of current, approved counties for Absolute Total Care.

Absolute Total Care will mail a new member ID card and a new member packet to each Carolina Crescent member that transferred to Absolute Total Care. If you have any questions, please call Absolute Total Care member services at 1-866-433-6041.

Carolina Crescent members who live in counties that are not approved by SCDHHS for membership will receive a new member ID card and a new member packet from their new health plan. If you have not received a member ID card and a new member packet from your new health plan, please contact South Carolina Healthy Connections Choices (SCHCC) at 1-877-552-4642 (TTY 1-877-552-4670). SCHCC can provide you with the name of your new health plan and contact information.

All Carolina Crescent members transferring to Absolute Total Care or another health plan will have a choice period to select another health plan, beginning June 1, 2010, through August 18, 2010. To select another health plan, members must contact South Carolina Healthy Connections Choices (SCHCC) at 1-877-552-4642 (TTY 1-877-552-4670).

Carolina Crescent will work closely with the South Carolina Department of Health and Human Services to ensure an orderly and seamless transition for Carolina Crescent members and providers.

Carolina Crescent Health Plan Member Services:
1-866-748-8661 (TTY 1-800-735-8583)

Absolute Total Care Member Services:
1-866-433-6041 (TTY 1-866-912-3609)

Provider Frequently Asked Questions

ATC Approved Counties